At Flowers Tring, we pride ourselves on delivering the freshest flowers to households and businesses across Tring and the local area. We hand-select premium blooms and arrange them with care to ensure every order meets our exacting standards. Our Fresh Flowers Guarantee reflects our commitment to your satisfaction—if your flowers aren’t fresh or arrive damaged, we’re here to help.
Your happiness is our priority. If your flowers arrive damaged or not as described, please report the issue to us as soon as possible, ideally on the day of delivery. To help us resolve your concern efficiently, retain the flowers and packaging, and be ready to provide photographs upon request. This helps us assess what went wrong and improve service for all customers.
We guarantee the freshness of our flowers for a minimum of five days from the time they arrive, provided they are cared for according to the included instructions. If your blooms show signs of wilting or decline before this time, and you have followed the provided care tips, please contact us promptly so we can make it right.
If your flowers do not meet our Fresh Flowers Guarantee within the first five days, or arrive in less than perfect condition, we offer the following options:
The type of remedy offered may depend on the specific circumstances and the evidence provided. Our aim is always to resolve your issue in a way that leaves you delighted with our service.
We value all feedback and treat complaints with urgency and care. If you wish to make a complaint or are dissatisfied with any aspect of your experience, please let us know as soon as possible. Provide details about your order, a description of the issue, and any supporting images. Our team will investigate thoroughly and aim to respond within two working days.
Flowers Tring is a trusted local florist, serving Tring’s homes, offices, and venues. Your satisfaction supports our strong reputation, and we are always eager to learn how we can serve you better.
We understand the importance of reliability and quality when choosing a florist. As your local Tring flower experts, we’re committed to ensuring every customer is delighted with their order. If you have questions about our Returns, Refunds & Complaints policy, or need support, please reach out—our team is here to help.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
